How do I check my giffgaff balance?
This article details all the methods available for you to check your balance with your phone, tablet or computer.
- Direct dial (for all phones)
- Manage your balance notifications
- Check your balance with a web browser
- Check your balance with the giffgaff apps
- Handy Links
Use shortcodes to check your balance
If you want to be able to verify your balance from your phone at any time, the best solution is to call the following free codes.
|*100#||Remaining airtime credit balance|
|*100*1#||Expiry date for free giffgaff to giffgaff calls and texts|
|*100*5#||Remaining text balance (Remaining text balance applies only to the £5 goodybag which has 500 inclusive texts. Goodybags with unlimited texts will show 0 texts remaining.)|
|*100*7#||Remaining goodybag minutes balance|
Please note: If you have a goodybag and you didn't buy any additional airtime credit, the airtime credit balance will appear as nil. This is normal as a goodybag isn't classified as balance.
Tip: Save these numbers to your phone directory so you don't have to remember them
Manage your balance notifications
Your airtime credit balance is automatically displayed on your handset briefly after every call you make or message you send.
If you would like to switch balance notifications on or off, simply log in to your account and head to "My giffgaff > Balance notifications (which you can also find under the Profile & Settings link). Simply click "change" to the right of "Balance Notifications" to switch on/off.
Check your balance with a Web Browser
From your Internet-enabled phone
An alternative way to check the balance on your phone is to access my giffgaff account through a web browser:
- Go to this link in your phone giffgaff.com/mobile.
- In the top right hand corner of your account in bold font you will see how much credit you have (if any), and it will also state whether you have an active goodybag, when it will end and how many minutes you have left.
From your computer
Check your balance with the giffgaff apps
Thanks to our helpful members & our giffgaff apps team, you can now find a giffgaff app for all the most popular phones.
The giffgaff app from the Apple app store will allow you to check your balance as well as your goodybag status.
- Android phones
The "Mygiffgaff" app is available through Google Play.
- Symbian devices (Nokia)
Point your device to the ovistore then search for "ProGaff", then follow the on-screen instructions. This was created by a giffgaff member.
Monitor your UK giffgaff account on your Windows Phone 8. Check balances, goodybag allowances, add funds to your account, set auto top-ups & recurring goodybags, read messages from giffgaff agents, order extra SIMs & much more!
The app currently only supports WP 8.1, WP 8 and WP 7.5.
- Switch Off / On Balance notifications
- Guide to topping-up
- Guide to auto top-up
- Recurring goodybag guide