I can't send or receive MMS, why?
There are two different reasons that could explain these symptoms.
The MMS settings are incorrect
The balance is insufficient
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Sometimes the automatic settings work well for call, SMS and Internet but were unable to modify the parameters for MMS. It's typically the case when you can neither send nor receive MMS.
You can change the MMS settings manually. The correct settings are:
APN - Access Point Name: giffgaff.com
Login - Username: giffgaff Password: [leave blank]
APN: giffgaff.com Username: giffgaff Password: [leave blank]
Server - http://mmsc.mediamessaging.co.uk:8002
MMSC - http://mmsc.mediamessaging.co.uk:8002 MMS proxy: 22.214.171.124 MMS port: 8080
If you need more information on how to change these settings, you can search for your particular phone model here.
If you are able to receive MMS but not send them, your settings are correct but you may have an insufficient balance to complete the operation.
MMS are not included in the goodybags allowance and they cost 16p each. If you don't have credit in your balance, you will need to top up to be able to send MMS.
You can find more information about topping up in this guide.
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