I have paid £12 and still do not have an activated card after 45 mins. As this is supposed to be a user run network. Then perhaps the users should decide what compensation I am entitled to if O2 do not agree with this YES it is owned by O2 and run by thier french owners. Perhaps this is a sample of things to come with giffgaff as a new customer/almost, (you have my money but no service). Why should a customer have to wait 24 hours to have a sim activated perhaps your are not what you say you are ,after all you really are still O2. If you do not activate my sim in the next 10 mins I will go to another network. And will DISS you to everyone I know.
Anyone that joins giffgaff will need to wait up to 24 hours for sim to acativate to account but most are done much sooner a few to to less for sim to activate fully to account.If still no services after 24 hrs then a agent will solve this if contact to get you activated https://giffgaff.com/support/ask