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Adult Restrictions Removal

Started by: bertiebat
On: 09/02/2012 | 21:04
Replies: 317
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by: bertiebat
on: 07/03/2012 | 17:59

tkw wrote:
The https://ageverification.o2.co.uk O2 site will remove the restriction by entering your mobile number, verifying a code they text to that number and entering a credit card details.
They do charge £1 to your card though but it works within 10 seconds.

Thanks for confirming that Smiley Happy as it's a useful option for those that have a card but can't wait for the agents to respond.

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Message 41 of 318
by: zaidamla
on: 10/03/2012 | 01:43
can u use debit card???
Message 42 of 318
by: bertiebat
on: 10/03/2012 | 17:49

zaidamla wrote:
can u use debit card???

Unfortunately the site only says a 'credit card' so I assume not (though if anyone wants to give it a try and report back that would be very useful). Smiley Happy

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Message 43 of 318
Highlighted
by: petejc
on: 11/03/2012 | 21:42

tried verification from o2 again and before i can enter my credit card details it says "

Sorry you have exceeded the maximum number of attempts to use a credit card for age verification. Please visit our staff at any O2 shop who will be happy to help if you bring proof of age and ID"  Maybe its because my number was ported from orange.
this is my third time of trying




Message 44 of 318
by: meaks
on: 21/03/2012 | 15:01

Just tried the O2 link, sent me the code no problem, then after I submitted my CC details got

 

"Sorry we have not been able to change the setting on your phone. Please contact customer service on 0870 521 4000, alternatively our staff at any O2 shop will be happy to help if you bring proof of age and ID"

 

Also it does state "Please note that debit cards are not accepted for this service"


I tried using my Visa debit and it wouldn't accept it.

Message 45 of 318
by: khairul
on: 22/03/2012 | 00:48
The reason why they don't accept debit cards is that debit cards are available to under 18s, whereas credit cards can only be taken up by over 18s. Thus, ownership of a credit card denotes being 'of age', whereas debit card does not offer this assurance.
Message 46 of 318
by: bertiebat
on: 22/03/2012 | 01:29

meaks wrote:

Just tried the O2 link, sent me the code no problem, then after I submitted my CC details got

 

"Sorry we have not been able to change the setting on your phone. Please contact customer service on 0870 521 4000, alternatively our staff at any O2 shop will be happy to help if you bring proof of age and ID"

 

Also it does state "Please note that debit cards are not accepted for this service"


I tried using my Visa debit and it wouldn't accept it.


OK thanks for trying that and it looks like maybe this facility has been removed as an option. Smiley Sad

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Message 47 of 318
by: khairul
on: 22/03/2012 | 06:11
@bertiebat

meaks used a debit card rather than a credit card, which is the most likely reason why it didn't work.
Message 48 of 318
by: meaks
on: 22/03/2012 | 09:31

No, I tried with a debit card and said I needed to use a credit card instead.

 

I then used my credit card which it accepted, but then got the message saying they couldn't change my settings.

Message 49 of 318
by: jokeyboi77
on: 22/03/2012 | 22:14
i think i'll just scrap the guide i have mate and just send people to have a look your guide because you seem to have done your homework on it mate nice one bertiebat
Message 50 of 318