Got a top up voucher and how do I buy a giftbag
Since the website updates, the top up system has changed, see more here http://community.giffgaff.com/t5/Tips-Guides/Buy-a-goodybag-from-your-top-up-or-aitime-balance/m-p/7...
anyone help please?
i have followed the steps to buy a goodybag from topup credit. but there is no option for
exchange for credit
any ideas? i paid for topup rather than goody bag.
Do you have a goodybag not yet expired?
Have you previously purchased a goodybag by Recurring automatically? If yes, thenturn off recurring goodybags.
Is the credit you added displayed on your dashboard here https://giffgaff.com/dashboard
(Just checking that you topped up the account you're logged into).
@craigedward66 - Welcome to the GiffGaff community
I can see that you have logged in. When did you purchase a goodybag? Also, are you doing it on a computer or mobile phone?