Knowledge Base
Community

CREDIT AND GOODYBAG CONFUSION

Started by: rayhoo
On: 13/06/2011 | 16:30
Replies: 289
Reply

Highlighted
by: rayhoo
on: 25/07/2017 | 00:04
Hi, you read correctly. The 3 months giffgaff to giffgaff allowance will reset and commence on the new topup date.
Message 271 of 290
by: barbarella2012
on: 25/07/2017 | 00:19

In a way that's exactly it, the date you top up for the last time will mark the beggining of your three moth's gg to gg allowance so whether you had a month or a day left from the previous to up is not relevant.

Message 272 of 290
by: evanescenceclueless
on: 25/07/2017 | 00:20

So the only way to keep that date is to top up on or after that date. Or could I que a goody bag to have it active later. Would that then reset to that month instead? 

 

Thank you for the quick reply x know it's an old thread. Lol

Message 273 of 290
by: barbarella2012
on: 25/07/2017 | 00:25
From my own evperience, buying a goodybag doesn't give you a new allowance start date, you only get it through adding credit.
Message 274 of 290
by: harrrrrry
on: 25/07/2017 | 08:41

@barbarella2012

 

 

From my own evperience, buying a goodybag doesn't give you a new allowance start date, you only get it through adding credit.

That is partly correct ...

 

  • If you buy a goodybag from existing credit, it does not affect the free calls expiry date.
  • If you buy a goodybag from new money (ie, with a card or paypal) then it qualifies for free calls for 3 months starting on that date.

 

Get a free giffgaff Sim

Message 276 of 290
by: barbarella2012
on: 07/08/2017 | 15:04
That's exactly what I said, isn't it? i.e.: the qualifying factor for free calls is the last date you add credit, this will supersede the current qualifying date if you are still in a free period
Message 277 of 290
by: harrrrrry
on: 07/08/2017 | 15:39

@barbarella2012

 

Buying a goodybag does not add any credit, but it does extend your free calls if you pay for the goodybag using a card or paypal.

 

Get a free giffgaff Sim

Message 278 of 290
by: fillterfish1234
on: 10/08/2017 | 07:25
Goodybags only
Message 279 of 290
by: nicole128
on: 13/09/2017 | 23:21

Hello, I have just topped my phone up and now it's saying I have nothing left? But I haven't Evan used anything in my package?

Message 280 of 290