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How to clear your browsers Cache, Cookies and History.

Started by: deanljbirch
On: 27/10/2016 | 19:25
Replies: 17
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by: deanljbirch
on: 27/10/2016 | 19:25 edited: 27/10/2016 | 19:34

On some occasions you may find that you'll need to clear your browsers Cache, Cookies and History when performing certain actions on your giffgaff account. You may also find that you could be advised to do so by a giffgaff agent or another giffgaff member.

 

If you're unsure on how to do so, then here's a little guide to help you;

 

Mobile browsers

Android

Click to reveal
  1. Go to Settings and choose Apps or Application Manager.
  2. Swipe to the All tab.
  3. In the list of installed apps, find and tap your web browser. Tap Clear Data and then Clear Cache.
  4. Exit/quit all browser windows and re-open the browser.
 

 

Chrome for Android 

Click to reveal
  1. Touch Chrome menu > Settings.
  2. Touch (Advanced) Privacy.
  3. Touch Clear browsing data.
  4. Exit/quit all browser windows and re-open the browser.
 

  

Safari (Apple iOS)

Click to reveal
The following steps apply to the newest version of Mobile Safari for iOS. If you need instructions for older versions, you might find them in Apple Support's Safari web settings on your iPhone, iPad, or iPod touch.

  1. Open your Settings app.
  2. Tap Safari.
  3. Tap Clear History and Website Data and confirm.
  4. Exit/quit all browser windows and re-open the browser. 

 

Chrome for iOS

Click to reveal
  1. Touch Chrome menu > Settings.
  2. Touch Privacy.
  3. Choose the data type you want to clear.
  4. Touch Clear.
  5. Exit/quit all browser windows and re-open the browser.

 

Desktop browsers

Chrome

Click to reveal
  1. In the browser bar, enter:
    chrome://settings/clearBrowserData
  2. Select the following:
    • Browsing history
    • Download history
    • Cookies and other site and plug-in data
    • Cached images and files

    From the Obliterate the following items from: drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select the beginning of time.

  3. Click Clear browsing data.
  4. Exit/quit all browser windows and re-open the browser.

 

Firefox

Click to reveal
  1. From the History menu, select Clear Recent History.

    If the menu bar is hidden, press Alt to make it visible.

  2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
  3. Next to "Details", click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.
  4. Click Clear Now.
  5. Exit/quit all browser windows and re-open the browser.

 

Microsoft Edge

Click to reveal
  1. In the top right, click the Hub icon (looks like three horizontal lines).
  2. Click the History icon, and then select Clear all history.
  3. Select Browsing history, then Cookies and saved website data, and then Cached data and files. Click Clear.
  4. After the "All Clear!" message appears, exit/quit all browser windows and re-open the browser.

 

If you want to know how to do this with other browsers, please comment below.

 

All the best,

Deano

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Message 1 of 18
by: dalan
on: 27/10/2016 | 19:29
Well done. Very helpful.
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Message 2 of 18
by: bobrobinson
on: 27/10/2016 | 21:19

Some great imfo there @deanljbirch. And helpfull for all users. So well done for that.

 

All the best Bob

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Message 3 of 18
by: django21
on: 28/10/2016 | 00:09

Nice guide, thx

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Message 4 of 18
by: premierphotosuk
on: 28/10/2016 | 10:04

Well done @deanljbirch for putting up this useful guide, it's nice to see members getting involved with creating useful information.Smiley Wink

On now in the photography board. Join in here Let's see and share some of your favourite animals. August challenge.

Message 5 of 18
by: tids
on: 31/10/2016 | 08:13
Credit to you for your helpful advice
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Message 6 of 18
by: 07_03_1958
on: 07/05/2017 | 19:23

Every step followed,Passport -line 1-refuses to accept 44 digit entry..red script contradicts entry,leaving me in limbo.

 

Message 7 of 18
by: ungourin
on: 08/05/2017 | 09:14
a good clean up is always good
Message 8 of 18
by: annw54
on: 28/10/2018 | 20:33
Sadly this option is greyed out 😞
Message 9 of 18
by: sibtahmed
on: 29/10/2018 | 21:54
Good tips. 👍
Message 10 of 18