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How to remove the adult content block

Started by: flaxvert
On: 20/01/2015 | 22:12
Replies: 62
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by: flaxvert
on: 20/01/2015 | 22:12 edited: 20/01/2019 | 12:07

 

You will need to be at least 18 and have:

 

A Machine Readable Passport (MRP) from any country that issues them. Most countries provide them.

or,

A full or provisional Driving Licence issued in England, Scotland or Wales. (Not Ireland).

 

Follow the video tutorial below.

http://youtu.be/uDXIm2_STFA

 

Once the content bar has lifted you will get a text message from giffgaff.

 

 

Full details here http://community.giffgaff.com/t5/Solve-your-questions/How-do-I-lift-my-Adult-Content-Restriction/ta-...

 

Been over 24 hours? The official word on this is:

It will take up to 24 hours for the bar to be lifted. A reboot may be required so do this at intervals.

 

If it has been longer than 24 hours, please contact an agent to find out if there is an issue. https://support2.giffgaff.com/app/ask/Calls-texts-and-data/Controlling-Adult-Content/form/

 

If your adult settings were working before then try clearing your phones cache and rebooting.

 

An agent WILL NOT lift the adult content lock any more.

 The O2 Website Removal Tool will only work on o2 sims as you need an o2 account to pay £1 from and have it debited back into. Also an o2 shop will NOT remove it.

 Giving agents your credit/debit card details will NOT make any difference.

 

For technical reasons, the system does not accept passports which are not using the machine-readable format. The form will be submitted but the screen will keep displaying the "Your adult content changes are in progress, please check it later" message, and the bar won't be lifted.

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Message 1 of 63
by: slaval
on: 20/01/2015 | 22:19
Make the request to remove the block and you will be asked to enter details from your driver licence. From recollection you then get an SMS to confirm that it's been done
http://giffgaff.com/orders/affiliate/slaval
Message 2 of 63
Highlighted
by: 4128334
on: 20/01/2015 | 22:25
@flaxvert
Hi,
Very good posted of great help.
Well done my friend
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Message 3 of 63
by: flaxvert
on: 20/01/2015 | 22:30

@slaval wrote:
Make the request to remove the block and you will be asked to enter details from your driver licence. From recollection you then get an SMS to confirm that it's been done

Ha you beat me to it! I did receive the text while filming but the phone had to be on silent. I've added a screen shot of the message now, all 3 messages from giffgaff as thats how many times ive lifted the bar this evening while filming Smiley Happy Cheers @slaval 

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Message 4 of 63
by: flaxvert
on: 20/01/2015 | 22:31

@4128334 a real pleasure my friend Smiley Wink

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Message 5 of 63
by: smartmedia
on: 22/01/2015 | 02:03

@flaxvert wrote " You need to be aged at least 18 and have a Passport or Driving Licence (full or provisional) issued in England, Scotland or Wales. "

 

 

 

I was under the impression that MRP was sufficient 

 

http://community.giffgaff.com/t5/Solve-your-questions/How-do-I-lift-my-Adult-Content-Restriction/ta-...

 

http://www.statewatch.org/news/2005/aug/mrtd-list-2004.pdf

 

 

Message 7 of 63
by: 4128334
on: 22/01/2015 | 09:13
One point it no longer is necessary to have a UK Passport.
Machine Readable Passport from some 120 countries are now accepted to lift the adult bar.
This should be of great help to most migrants to the UK.
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Message 8 of 63
by: daniellynn
on: 20/03/2015 | 10:30
I currently dont have a passport or driving licence, is there any other way to remove the content lock???
Message 9 of 63
by: 4128334
on: 20/03/2015 | 11:22
@daniellynn
.Hi,
Regret that without the required documents you will be unable to lift the Adult Bar.
Even an Agent cannot lift it for you.
The Bar is in place to stop minors accessing gambling or adult sites.
. There have been suggestions for Credit Card to be used for age verification but giffgaff have shown no interest in fact I remember seeing an Educator said it was low on their Priority List.
. This is a pity as it would solve the problem of lifting the Adult Bar for many member's.
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Message 10 of 63