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Per minute, per second, per call?

Started by: ian011
On: 29/11/2014 | 11:41
Replies: 8
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by: ian011
on: 29/11/2014 | 11:41 edited: 11/06/2016 | 12:13

 

There's a lot of confusion about how calls to various prefixes are charged.

 

This short guide (effective 1 July 2015) will hopefully clear that up!

The previous version which runs until 1 July 2015 is here.

 

 

Calls charged per second after a minimum charge of one minute:

  • 01, 02 standard landline numbers (one minute increments in goodybags)
  • non-landline 01, 02 numbers
  • 03 non-geographic numbers (one minute increments in goodybags)
  • 071075, 077079 standard mobile numbers (one minute increments in goodybags)
  • non-mobile 07 numbers
  • 084, 087, 090, 091, 098, 118 numbers - the Access Charge element of the call cost*

 

Calls charged either per call or per second or a combination:

  • 084, 087, 090, 091, 098, 118 numbers - the Service Charge element of the call cost*

 

Calls charged in one minute increments:

  • 055 corporate numbers
  • 056 VoIP numbers
  • 070 personal numbers
  • 076 pager numbers
  • making calls from the UK to Jersey, Guernsey and Isle of Man landline numbers (see list below)
  • making calls from the UK to Jersey, Guernsey and Isle of Man mobile numbers (see list below)
  • making calls from the UK to international destinations inside the EU or Europe
  • making calls from the UK to international destinations outside the EU or Europe
  • receiving calls while roaming outside the EU or Europe

 

Calls charged per second after a minimum charge of thirty seconds:

  • making calls while roaming in Jersey, Guernsey and Isle of Man
  • making calls while roaming within the EU or Europe
  • making calls while roaming outside the EU or Europe
  • receiving calls while roaming in Jersey, Guernsey and Isle of Man
  • receiving calls while roaming within the EU or Europe

 

Calls charged per call, irrespective of call length:

  • 101 Police non-emergency number
  • 123 Speaking Clock
  • 443 Voicemail (each call uses one minute in goodybags)

 

Calls which are always free and therefore have no charging increments:

  • 080 freephone numbers
  • 0500 freephone numbers
  • 111 NHS non-emergency number
  • 112 and 999 Emergency Call
  • 116 Helpline numbers
  • receiving calls while in the UK

 

Mobile Shortcodes:

  • Calls to mobile shortcodes may be charged per minute or per call or may be completely free.
  • The service provider is required to declare the applicable call cost wherever their number is advertised.

 

 

 

Jersey, Guernsey and Isle of Man landline numbers:

Spoiler
01481, 01534, 01624.

Jersey, Guernsey and Isle of Man mobile numbers:

Spoiler
074184, 074520, 074521, 074522, 074523, 074524, 074525, 074526, 074576, 075090, 075091, 075092, 075093, 075094, 075095, 075096, 075097, 07524, 07624, 077003, 077007, 077008, 077810, 077811, 077812, 077813, 077814, 077815, 077816, 077817, 077818, 077819, 077977, 077978, 077979, 078297, 078298, 078299, 078391, 078392, 078397, 078398, 079111, 079117, 079240, 079241, 079242, 079243, 079244, 079246, 079247, 079248, 079249, 079370, 079371, 079372, 079373, 079374, 079375, 079376, 079377, 079378, 079379.

 

 

A completely new and unified system of call charges, "the unbundled tariff", must be adopted by all landline and mobile operators for calls to 084, 087, 090, 091, 098 and 118 numbers on 1 July 2015. The rules for charging these calls are specified in Ofcom's 'General Condition 17'.

 

 

Related articles:

Airtime Credit and Goodybag Clarificat​ion (until 1 July 2015)

Airtime Credit and Goodybag Clarificat​ion (from 1 July 2015)

Per minute, per second, per call? (until 1 July 2015)

Per minute, per second, per call? (from 1 July 2015)

The cost of sending and receiving text messages (until 23 March 2016)

The cost of sending and receiving text messages (from 23 March 2016)

Calling UK telephone numbers from abroad

 

Edited 2015-01-31 - amended date from 26 June 2015 to 1 July 2015.

 

Message 1 of 9
by: rayhoo
on: 29/11/2014 | 13:03

Nice post Ian!

 

Just one thing, goodybag minutes are charged per second with a minimum call charge of 60 seconds (unless that's been changed of course).

 

 

 Calls charged per second after a minimum charge of one minute:

  • 01, 02 standard landline numbers (one minute increments in goodybags)
  • non-landline 01, 02 numbers
  • 03 non-geographic numbers (one minute increments in goodybags)
  • 071075, 077079 standard mobile numbers (one minute increments in goodybags)
  • non-mobile 07 numbers

 

 

 

Message 2 of 9
by: aaronjlaw
on: 29/11/2014 | 18:06
Good post!
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Message 3 of 9
by: aequalszero
on: 29/11/2014 | 18:46

Just found this - interesting to know and a good guide. Cheers!

Message 4 of 9
by: allahyari
on: 29/11/2014 | 22:31
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Message 5 of 9
by: shameen5
on: 30/11/2014 | 00:22
Interesting thanks for sharing
Message 7 of 9
by: tids
on: 30/11/2014 | 18:18
Good guide thanks
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Message 8 of 9
by: bava99
on: 30/11/2014 | 18:40
Nice post, will be useful +bookmarked
Message 9 of 9