In recent months most banks have swapped their expensive 0845 lines over to cheaper 0345 numbers.
Stop calling the old 0845 numbers.
Start calling the new 0345 numbers.
|Barclays||0345 7345 345|
|First Direct||0345 6100 100|
|Halifax||0345 720 3040|
0345 739 4959
|HSBC||0345 7404 404|
|Intelligent Finance||0345 609 4343|
|Metro Bank||0345 0808 500|
|Nationwide||0800 30 20 11|
|NatWest (England & Wales)||0345 7888 444|
|NatWest (Scotland)||0345 9000 200|
|RBS||0370 6000 459|
|Sainsbury Bank||0500 40 50 60|
|Santander||0345 600 6014|
|Tesco Bank||0345 8353 353|
|Think Money||0800 0566 566|
|TSB||0345 9758 758|
|UBS||0370 6000 459|
Calls to all 03 numbers count towards your goodybag allowance. If you have no allowance, these calls are charged at the same rate as calls to 01 and 02 numbers, i.e. 10p per minute.
If you need to call a different department, first look on the official website for the right number. If this is still advertised as an 084 or 087 number, try replacing the 8 with a 3 so that you call the matching 034 or 037 number.
If that's not successful, try these tips:
Some banks continue to promote expensive 0845 numbers, but have a cheaper "calling from abroad" number that can also be called from the UK.
|Bank of Scotland||0131 337 4218|
|Cooperative Bank||0161 855 0011|
|Lloyds||01733 347 007|
|Santander||01908 237 968|
|Virgin Money||0191 279 4604|
If you use one of these banks, you should ask them when are they going to be swapping their 0845 number for an 0345 number.
Here's a handy list of what is, and is not, included in goodybags:
Thank you for this. I would like to add that most banks also have "if calling from abroad" numbers which are traditionally regular landline numbers.
Now that banks are replacing their 0845 numbers with 0345 numbers, there's no need to look for an alternative number.
Calls to 03 numbers cost the same as calling 01 and 02 numbers and count towards inclusive allowances on landlines and mobiles.
We know that, but does everyone else? Regular landline numbers are simply easier to understand for some people!
For all intents and purposes, 03 numbers are exactly the same as 01 and 02 numbers.
More and more businesses are using them in place of 084 and 087 numbers.
Ofcom will be doing a lot more to promote them later in the year.