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STOP Calling Your Bank on an Expensive 0845 Number!

Started by: ian011
On: 18/08/2014 | 12:00
Replies: 44
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by: ian011
on: 18/08/2014 | 12:00 edited: 12/01/2016 | 16:38

In recent months most banks have swapped their expensive 0845 lines over to cheaper 0345 numbers.

 

Stop calling the old 0845 numbers.

Start calling the new 0345 numbers.

 

Barclays0345 7345 345
First Direct0345 6100 100
Halifax0345 720 3040
0345 739 4959
HSBC0345 7404 404
Intelligent Finance0345 609 4343
Metro Bank0345 0808 500
Nationwide0800 30 20 11
NatWest (England & Wales)0345 7888 444
NatWest (Scotland)0345 9000 200
RBS0370 6000 459
Sainsbury Bank0500 40 50 60
Santander0345 600 6014
Tesco Bank0345 8353 353
Think Money0800 0566 566
TSB0345 9758 758
UBS0370 6000 459

 

Calls to all 03 numbers count towards your goodybag allowance. If you have no allowance, these calls are charged at the same rate as calls to 01 and 02 numbers, i.e. 10p per minute.

 

If you need to call a different department, first look on the official website for the right number. If this is still advertised as an 084 or 087 number, try replacing the 8 with a 3 so that you call the matching 034 or 037 number.

 

If that's not successful, try these tips:

STOP Calling Expensive 084 and 087 Numbers!

 

 

Some banks continue to promote expensive 0845 numbers, but have a cheaper "calling from abroad" number that can also be called from the UK.

 

Bank of Scotland0131 337 4218
Cooperative Bank0161 855 0011
Lloyds01733 347 007
Santander01908 237 968
Virgin Money0191 279 4604

 

If you use one of these banks, you should ask them when are they going to be swapping their 0845 number for an 0345 number.

 

 

Here's a handy list of what is, and is not, included in goodybags:

community.giffgaff.com/t5/Tips-Advice/Airti​me-Credit-and-Goodybag-Clarification/m-p/13764521

 

 

Thanks too, to @igh10, @islandstifleand @figment_ukfor additional numbers.

 

 

Related articles:

13 June 2014 - an important date for phone users

STOP Calling Expensive 084 and 087 Numbers!

STOP Calling Your Bank on an Expensive 0845 Number

The end of 0500 numbers

The end of 0845 numbers for calling HMRC

The end of 0845 numbers for calling DWP

The end of 084 and 087 numbers for calling banks and insurance companies

 

Message 1 of 45
by: igh10
on: 18/08/2014 | 12:06

Thank you for this. I would like to add that most banks also have "if calling from abroad" numbers which are traditionally regular landline numbers.

Message 2 of 45
by: antonio75
on: 18/08/2014 | 12:10
Great tip mate
Message 3 of 45
by: gheming
on: 18/08/2014 | 12:10
Thanks for the legs up.
Message 4 of 45
by: subasht
on: 18/08/2014 | 12:18
thanks.. bookmarked it..
Get a free giffgaff Sim
Message 5 of 45
by: ian011
on: 18/08/2014 | 13:10 edited: 18/08/2014 | 13:11

@igh10 wrote:

Thank you for this. I would like to add that most banks also have "if calling from abroad" numbers which are traditionally regular landline numbers.


Now that banks are replacing their 0845 numbers with 0345 numbers, there's no need to look for an alternative number.

 

Calls to 03 numbers cost the same as calling 01 and 02 numbers and count towards inclusive allowances on landlines and mobiles.

 

Message 6 of 45
by: igh10
on: 18/08/2014 | 13:29
We know that, but does everyone else? Regular landline numbers are simply easier to understand for some people!
Message 7 of 45
by: ian011
on: 18/08/2014 | 14:17

@igh10 wrote:
We know that, but does everyone else? Regular landline numbers are simply easier to understand for some people!

For all intents and purposes, 03 numbers are exactly the same as 01 and 02 numbers.

 

More and more businesses are using them in place of 084 and 087 numbers.

 

Ofcom will be doing a lot more to promote them later in the year.

Message 8 of 45
Highlighted
by: ma2013
on: 18/08/2014 | 18:08
Very handy post, thanks for sharing. :-)
If I've been helpful, feel free to award Kudos / Mark As Accepted Solution to posts. Get a free giffgaff Sim
Message 9 of 45
by: felena
on: 18/08/2014 | 20:38
Thanks for the posting.
Message 10 of 45