STOP Calling Your Bank on an Expensive 0845 Number!

by: jg_1001
on: 22/08/2014 | 13:59

Thanks for the excellent advice!

Message 21 of 45

by: ian011
on: 22/08/2014 | 14:06

@islandstifle wrote:
You forgot Metro Bank 0345 08 08 500 which by the way has always been an 0345 number since it opened four years ago

Thanks for that. I will add it shortly.

Message 22 of 45

by: magic41
on: 22/08/2014 | 14:30

Thanks for the information

Message 23 of 45

by: asciimotog
on: 23/08/2014 | 10:26

Thanks @ian011 informative as ever.

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by: aaronjlaw
on: 23/08/2014 | 11:14

Useful!

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Message 25 of 45

by: abdinasir
on: 23/08/2014 | 12:53

Thank you. It's a great post.

Message 26 of 45

by: lizjewhurst
on: 25/08/2014 | 18:34

Halifax one doesn't work yet so still using my free call app

Message 27 of 45

by: sarah_stephens08
on: 25/08/2014 | 19:12

Also you can call some banks for free from within their smart phone apps.

Message 28 of 45

by: rayhoo
on: 30/09/2014 | 11:19

Another great post Ian, well done!

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Message 29 of 45

by: ian011
on: 30/09/2014 | 11:41 - edited: 30/09/2014 | 11:53

The next nine months should see an end to the vast majority of inappropriate usage of 084 and 087 numbers.

The unbunded tariff must be implemented in June 2015. It will bring full transparency to non-geographic retail call pricing. The requirement to declare the Service Charge is already forcing many users to consider their position. This has resulted in a number of organisations changing their numbers to ones (mostly in the 03 range) that do not impose this additional charge.

The Financial Conduct Authority is expected to bring in regulation banning the use of 084, 087 and 09 numbers in the financial sector. Seeing the writing on the wall, many banks are largely getting on with the job. However, the insurance industry has barely started and appear to need to be told by a regulator how they should behave towards their customers.

Message 30 of 45