Internet (For all phones)
1) After activating your sim (online) insert your SIM card into your device and switch it on.
2) Your phone may recognise the network as 'O2 UK'. This is because giffgaff runs on the O2 network, and is nothing to worry about.
3) Go to Settings.
4.) Go to mobile network
5.) Ensure the "Data Connection" is set to "On"
6.) Go down to "Network Selection" and ensure its set to "Automatic"
For HTC Device Users
7,) Click on the "Windows" key in the middle of the phone to take you back to the main screen. Install the HTC Connection Setup application ( to check to see if you already have it look for "Connection Setup" in the applications on your phone.) from the "HTC Apps" in the marketplace application
8.)Run the Application "Connection Setup"
9.) Click on the "Carrier" and select "giffgaff"
10.) Click the the tick to save
11.) Restart the phone
12.) On the "Settings" -> Mobile Network area click on "add apn" and enter the following details
APN: giffgaff.com
Username: giffgaff
Password: password
For NON-HTC & NON NOKIA Device Users
7.) On the "Settings" -> Mobile Network area click on "add apn" and enter the following details
APN: giffgaff.com
Username: giffgaff
Password: password
Note: Try with AND without the proxy/portnumber, people are reporting that internet/mms and the marketplace are all working without the proxy/port number.
Proxy server/URL: 193.113.200.195
Proxy Port: 8080
8.) Click on save
9.) Restart the phone
MMS (Multimedia messaging)
For all users, please make sure your sim is working, internet is working AND you have a top up balance in your account!!!
For HTC Device Users
Follow steps described above to setup internet, this should enable MMS (dependant on the operators rom)
For Non HTC & NON Nokia Device Users on WP7 (not WP7.5)
The problem is that WP7 doesnt support configuration of MMS manually and the non HTC phones do not have autoconfiguration for all carriers. There is one option that can get it working, but its done at your own risk. Essentially you need an external tool to do this for your, but WP7 will not allow this tool unless your phone allows sideloading (ie the equivalent of jailbraking your Iphone to allow non market place apps to run). There are 2 ways in which you can enable this are:
1.) Enable sideloading via the MS WP7 development site ($99 cost) - http://create.msdn.com/.)
2.)Use ChevronWP7 tool that is to be released in the next few weeks and will cost less than $9 - Supported by MS. http://www.chevronwp7.com/
Then run the app hosted here to set the MMS settings (Note - this is for WP7 non HTC phones only) -
http://www.nextbestgeek.com/2010/12/12/samsung-no-mms-read-on/
Update - If you have a non HTC phone and its WP7.5, you need to enable Interop sideloading. This is not unlocked by the methods 1 or 2 above. The instructions below work for the Samsung/LG phones - definately follow at your own risk!!!
http://forum.xda-developers.com/showthread.php?t=1271963
For Non Nokia Devices
Due to the way in which MMS works for WP7(.5) phones (ie the settings are configured in the ROM or automatically configured on the first boot of phone based on the sim cards value) will not always work. However, there is a hamstrung approach - that allows for usage of MMS, but the Marketplace will not work over your 3G/Data connection, it will only work over WIFI connectivity. This approach has worked with varying degrees of success on HTC and non HTC phones -
OPTION 1
1.) Turn Off Wifi
2.) Set the APN settings (As defined above), restart the phone and test that Internet/MMS works
3.) Test Windows Marketplace, this should fail - To get both MMS/Marketplace working using APN settings does not work
4.) Turn On Wifi (and connect to your Wifi Network)
5.) Test Windows Marketplace which should run over your WIFI connection. You should be able to connect AND download apps. MMS should continue to work over you 3G connection.
If this still does not work, try the following
6.) This sets you phone back into its initial state and you will LOSE EVERYTHING on the phone. To change the phone you need to go to "Settings -> System -> About" and click reset phone. PLEASE note that this will erase all settings on your phone. Re-setup your phone, Live accounts and sync with you PC at least once so you can get your phone registered with Zune.
7.) Run the steps 1-5 again.
MARKETPLACE UPDATE - (Working on HTC Mozart, HTC TITAN, HTC Radar and Samsung Omnia)
1.) Set the APN settings, But clear the proxy/port number (As defined above), restart the phone and test that Internet/MMS works
2.) Test that the Windows Marketplace now works
Voicemail (For all Devices)
If this did not auto configure follow the steps below to set it up
1.) Click on the Phone icon on the home screen
2.) On the "History" page that is displayed, click the "..." in the bottom right hand corner
3.) Click "call settings"
4.) Under "Voicemail number", click the box
5.) In the popup screen , type 443 and click "Save"
Nokia Lumia Phone Family Setup (Internet/MMS/Marketplace)
Thanks to SmallTownAnimal for these settings!!!
1. )Install/Download the Nokia Network Setup application
2.) Start the application and click on the + to add a new APN and use the settings below
Name: GiffGaff2
Internet APN
Access Point Name - giffgaff.com
Username - giffgaff
Password - password
- Leave the proxy address and proxy port blank
MMS APN
Access Point Name - giffgaff.com
Username - giffgaff
Password - password
Proxy address - 193.113.200.195
Proxy port - 8080
MMSC - http://mmsc.mediamessaging.co.uk:8002
3.) Select your new APN settings (GiffGaff2 or whatever you called it) as your chosen settings.
4.) Reset phone
