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iphone 6 - says giffgaff is the carrier, but then says cannot activate needs to be unlocked

Started by: billy05711
On: 06/07/2018 | 12:57
Replies: 0
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by: billy05711
on: 06/07/2018 | 12:57

Hi,

 

Currently struggling with a handmedown iphone 6, when there is no sim in it I can use the phone normally (but w/o the phone elements) and so can check settings etc. When I do that it says giffgaff 31.0 is my carrier. But then when I insert my newly activated giffgaff sim the iphone reverts to some initial setup type screens and then says "the SIM card you currently have installed on this iPhone is from a carrier that is not supported under the activation policy currently assigned by the activation server..." I would guess this means it is locked but the fact it says the carrier is giffgaff has confused me.

 

Cheers,

Billy

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