Your personalised usage and points statement gives you a snapshot of your recent usage and payback points. We send this information monthly via email. You need to have opted into receiving marketing messages to receive this email, for more information about how to make sure you receive this email see this guide.
In this section we give you the list of the 5 numbers you called or text the most often this past month. Along with each number we give you the exact number of minutes you spend calling them, and the number of SMS you sent.
We also display your personal order link in this email.
If new giffgaffers are ordering a SIM using your personal link, they will receive £5 with their first top-up , and you will receive 500 payback points when they activate this SIM unless you are a Super Recruiter who earn Payback on 2nd and 3rd top-ups.
When you are on giffgaff, some calls and usages are free of charge. We use the PAYG tariff (15p/min and 5p/text) to calculate how much you would have been charged if they were not free. The usages we take to calculate the savings are listed here.
You can receive a detail of how these savings are calculated by clicking on "For a breakdown of your savings, click here." We detail the content of this email in the next section.