Knowledge Base

3G to 4g

Started by: reducate13
On: 23/10/2014 | 14:57
Replies: 11

by: reducate13
on: 23/10/2014 | 14:57
hi I have recently did a sim swap from 3G to 4g but everything has carried over apart from Internet it still says 3G and not 4g can someone tell my why this happened x
Message 1 of 12
by: j_s
on: 23/10/2014 | 14:59
4G is still on trial until 31st of October so hopefully it will be rolled out in November. we are still waiting for an announcement about it
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Message 2 of 12
by: choon
on: 23/10/2014 | 14:59 edited: 23/10/2014 | 15:01

Have you signed up to the 4g trial and bought the trial 4g goodybag? It may take a while for 4g to kick in, have you tried restarting your phone?

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Message 3 of 12
by: suzyevs
on: 23/10/2014 | 15:00
4g is only on trial until the end of this month, when it should be available to all who have 4g in there area.
big"It Takes 2 To Tango"
Message 4 of 12
by: mcilwraith
on: 23/10/2014 | 15:00 edited: 23/10/2014 | 15:07

hi there
4g is not yet available to all on giffgaff as yet
more news should be coming soon as the giffgaff 4g trial finishes at the end of this month

MH900440450.JPGwatch this space

Message 5 of 12
by: scrips49
on: 23/10/2014 | 15:01

You would need to be on a 4g goodybag but full range of goodybags for 4g are yet to be announced. Watch this space Smiley Happy

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Message 6 of 12
by: asciimotog
on: 23/10/2014 | 15:02
In order to use 4g on giffgaff you not only need to have a 4g ready (and compatible with band 20) phone ad 4g ready sim, but you also need to be registered on hte 4g trial and have purchased the 4g trial goodybag.

To find out more about hte trial please refer to this thread:

The trial stops at the end of this month when we are hoping to hear more about prices and timescales fot the full 4g roll out.

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Message 7 of 12
by: wilpatgala
on: 23/10/2014 | 15:15
Wait til the trials on 4g are complete then see what happens.
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Message 8 of 12
by: reducate13
on: 23/10/2014 | 15:17
I bought a new iPhone and it said 4g but if it's still on trail then I will wait like everyone else x
Message 9 of 12
by: weelesleymc
on: 23/10/2014 | 15:26

i might just try it on my tablet when it comes...just for the sake of giving it a go lol i dont really need it

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Message 10 of 12