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Have back my £0.04p

Started by: andrea_moro
On: 28/06/2011 | 09:28
Replies: 13
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by: andrea_moro
on: 28/06/2011 | 09:28

Sorry to bother with such a silly question, but in the rush to send a text my wife informing her about the progress of the number portability, I've forgot to enable the GoodyBag.

 

As a result of this, I've now have £9.96 which are not suitable for buying the goodybag, and can't be used for anything else because I've choosen to automatically renew the giffgaff goodybag monthly.

 

Is there a way to be "refunded" or to top-up just the small bit?

 

Thanks

Message 1 of 14
by: wilky
on: 28/06/2011 | 09:30
nope but u could plead with an agent people have been known to receive £1 goodwill in such cases...
Message 2 of 14
by: slt_100
on: 28/06/2011 | 09:34
You could try your luck with an agent but I'm doubtful to be frank. Your best bet is to top up and then buy any future goodybags out of credit. You can only queue up one month's worth of goodybags & can't auto-renew them yet. So in 2 months time you can use the extra credit.

It's always handy to have a bit of credit held back for MMS, calls/texts outside your allowance, or mins/texts abroad.
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Message 3 of 14
Highlighted
by: liamcee123
on: 28/06/2011 | 09:46
No you can't, an agent could add money onto your account so if your nice they might Smiley Happy i think alot of people has made that mistake
Message 4 of 14
by: philiplittle40
on: 28/06/2011 | 09:46 edited: 28/06/2011 | 09:47

andrea_moro wrote:

Sorry to bother with such a silly question, but in the rush to send a text my wife informing her about the progress of the number portability, I've forgot to enable the GoodyBag.

 

As a result of this, I've now have £9.96 which are not suitable for buying the goodybag Contact an agent - they are a friendly bunch really and have been known to help out in these circumstances!, and can't be used for anything else because I've choosen to automatically renew the giffgaff goodybag monthly.  There is currently no option for auto-goodybag renewal (although is being worked on). Auto topup is for PAYG credit only at the moment. So you could PAYG with your £9.96 until you topup for a goodybag if you decide not to go with the above suggestion.

Is there a way to be "refunded" or to top-up just the small bit?

 

Thanks


 

Message 5 of 14
by: htccolumbia
on: 28/06/2011 | 10:16

buy a 5 quid goodybag

Message 6 of 14
by: harima
on: 28/06/2011 | 11:20
contact an agent mate http://support.giffgaff.com/app/ask

Im sure they will help youSmiley Happy

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Message 7 of 14
by: johnaldinio
on: 28/06/2011 | 11:26
You can't do that Smiley Sad
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Message 8 of 14
by: adsb
on: 28/06/2011 | 18:09

One area where Orange PAYG wins - you can do a "Tiny Topup" with as little as 10p.

 

I'm guessing that they actually lose money this way, but gain goodwill.

 

Message 10 of 14