Knowledge Base

Hi giffgaff

Started by: klikqq
On: 04/12/2018 | 18:19
Replies: 70

by: jokeyboi77
on: 05/12/2018 | 16:26

@mcilwraith wrote:

@jokeyboi77 wrote:



Welcome to giffgaff and the community Chelsea, I'm half Scottish half polar bear so I'm loving this weather. 😜🙂


@jokeyboi77 i`m 100% teddy bear i hate this weather




That's because you don't hold your head up high when you're walking through a storm @mcilwraith. 😜

Message 31 of 71
by: mcilwraith
on: 05/12/2018 | 16:30

That's because you don't hold your head up high when you're walking through a storm @mcilwraith. 😜

i done that once before @jokeyboi77 and my hair blew off.ive been baldy ever since

Message 32 of 71
by: robbomlm
on: 05/12/2018 | 17:51

hii am new to giffgaff too but desperately need some help our goody bag was due to be topped up today so I went in yesterday to do it but got a message saying I did top up but not my goody bag ?????? does this mean I have did it wrong as I cant find any giffgaff contact numbers anywhere ??? 

Message 33 of 71
by: roise05
on: 05/12/2018 | 19:05



Happy and enjoy giffgaffing😁😁

Message 34 of 71
by: clikasarus
on: 05/12/2018 | 19:14
@robbomlm Hi welcome to giffgaff and the community

•Once you top up you then need to buy a goodybag

To buy a goodybag just follow these instructions

•1. Log in to

•2. Go to the Buy a goodybag section

•3. Select a goodybag of your choice

•4. Click "SELECT" on the item that you want to add to your account.

•(If you wish to add more airtime credit at the same time, click Select against the amount you wish to add). If you do not require more airtime credit now,
review your basket and click on I only need a goodybag.

•5. Click on Confirm order
also here is a guide to assist

Hope this has been helpful for 👍🏻
Get a free giffgaff Sim
Message 35 of 71
by: o__o
on: 05/12/2018 | 20:04
Welcome to the family Chelsea! Your gonna love it ☺
Get a free giffgaff Sim
Message 36 of 71
by: alexmccarthy1212
on: 05/12/2018 | 20:13
The money is probably in your giffgaff account you need to use it to purchase a goodybag, however you have to wait till your current one finishes you can technically buy a new goodybag but it will cancel your previous goodybag
Message 38 of 71
by: garyg1690
on: 05/12/2018 | 21:00

Welcome to giffgaff

Message 39 of 71
by: bluemoonbaz
on: 05/12/2018 | 21:26

Hello Chelsea @klikqq

Welcome to giffgaff giffgaffGxasY.gifChelsea




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Message 40 of 71