A very warm welcome @kimberley275 to Giffgaff and our community!
Here are a few handy guides to get you started.
We are all here in the community to help and you can ask your questions here
Sometimes there will be things we can't help with such as;
You will need to contact an agent for these.
Get started with payback.
Good luck and ask away if unsure!
And a big warm
To our amazing network.
Im sure you will love it here at giffgaff.
As you can see from all you welcome messages we have a friendly community here and also very helpfull too. Our lovely gaffers will bend over backwards to help anyone that needs it.
We also have some very interesting forums you can visit which im sure you will be interested in so please click the link below and take a look.
Also there are other interesting links that other gaffers have kindly left for you so please take a look at them too.
All the forums are open 24/7 so if you do need help or maybe you just fancy a chat there will always be a friendly gaffer on the other end to answer you.
So enjoy the giffgaff experiance. ( Im sure you will ). All the best Bob