Get Help
Community

Hotspot on iphone 4

Started by: bulldog187
On: 02/11/2013 | 10:02
Replies: 9
Reply

Go to solution
by: bulldog187
on: 02/11/2013 | 10:02
Bit dissapointed about not having the hotspot on iphone 4 just because of the carrier i choose. I suppose having a cheaper monthy plan than some of the big names does have its disadvantages. Maybe giffgaff should look into trying to get this changed?
Message 1 of 10
1 ACCEPTED SOLUTION

Accepted Solutions
by: ip633
on: 02/11/2013 | 10:20 edited: 02/11/2013 | 10:27
Best Answer

bulldog187 wrote:
Bit dissapointed about not having the hotspot on iphone 4 just because of the carrier i choose. I suppose having a cheaper monthy plan than some of the big names does have its disadvantages. Maybe giffgaff should look into trying to get this changed?

Hi,

 

They are trying very hard to resolve this particular issue, and as you've correctly alluded to, the problem is entirely down to Apple's reluctance to recognise giffgaff as being an official carrier. They are I believe in negotiations with Apple, in an effort to get the official carrier file, which would enable features such as "visual voicemail" or "personal hotspot". The situation will hopefully improve once they start selling handsets, and the fact that the iPhone 4 and 4S is to be included in their line up, should give them an even stronger case.

 

We'll just have to keep our fingers crossed  Smiley Wink

Message 5 of 10
by: mba_263
on: 02/11/2013 | 10:04
i do like having a hotspot it can be useful Smiley Happy
Get a free Giffgaff Sim
If you want your free Sim simply follow the below link, and gain yourself free £5 credit !!: http://giffgaff.com/orders/affiliate/mba_263
Message 2 of 10
by: bigjohnhall
on: 02/11/2013 | 10:08
you need to get on to apple about this. its up to them. giffgaff has tried and are still trying
Get a free giffgaff Sim
Message 3 of 10
by: mickf
on: 02/11/2013 | 10:15

It's not like gg kept it secret.  As a poster above says lobby Apple about it.  If gg start selling iphones things may change.  As far as i know though the phones for sale lineup has yet to be announced.

Message 4 of 10
by: ip633
on: 02/11/2013 | 10:20 edited: 02/11/2013 | 10:27
Best Answer

bulldog187 wrote:
Bit dissapointed about not having the hotspot on iphone 4 just because of the carrier i choose. I suppose having a cheaper monthy plan than some of the big names does have its disadvantages. Maybe giffgaff should look into trying to get this changed?

Hi,

 

They are trying very hard to resolve this particular issue, and as you've correctly alluded to, the problem is entirely down to Apple's reluctance to recognise giffgaff as being an official carrier. They are I believe in negotiations with Apple, in an effort to get the official carrier file, which would enable features such as "visual voicemail" or "personal hotspot". The situation will hopefully improve once they start selling handsets, and the fact that the iPhone 4 and 4S is to be included in their line up, should give them an even stronger case.

 

We'll just have to keep our fingers crossed  Smiley Wink

Message 5 of 10
by: ip633
on: 02/11/2013 | 10:23

mickf wrote:

It's not like gg kept it secret.  As a poster above says lobby Apple about it.  If gg start selling iphones things may change.  As far as i know though the phones for sale lineup has yet to be announced.


Hi Mick,

 

The actual line up was announced here:

 

http://community.giffgaff.com/t5/Blog/The-first-22-giffgaff-phone-range/ba-p/10417127

Message 6 of 10
by: david26th
on: 02/11/2013 | 13:58

bulldog187 wrote:
Bit dissapointed about not having the hotspot on iphone 4 just because of the carrier i choose. I suppose having a cheaper monthy plan than some of the big names does have its disadvantages. Maybe giffgaff should look into trying to get this changed?

It's something they're looking into, Apple aren't the easiest of business partners and it takes time.

 

Sadly, it is a disadvantage, but it's perhaps the only one for iPhone users Smiley Happy

Message 7 of 10
by: endorphin
on: 02/11/2013 | 15:54
With the fact that giffgaff will be selling iPhones and the popular support for this idea http://community.giffgaff.com/t5/Submit-Great-giffgaff-Ideas/Direct-Relationship-with-Apple-resultin...

I think that we will get a resolution sooner rather than later! Smiley Happy
Get a free giffgaff SIM/microSIM/nanoSIM with free £5 credit
Message 8 of 10
by: dave99
on: 07/11/2013 | 14:49
I suspect O2 are equally involved as Apple, when you try and use the hotspot it diverts to an O2 page, it should be relatively simple for O2 to add a giffgaff hotspot sign up page rather than the O2 one.

Perhaps O2 are keeping it restricted because in every other way Giffgaff beats O2 hands down.
Message 9 of 10
by: usmahn123
on: 07/11/2013 | 14:57
Try adding setting again
Message 10 of 10