Knowledge Base

Need a SIM/Micro-SIM urgently?

Started by: wman2
On: 31/12/2011 | 16:48
Replies: 1608

by: jaymailsays
on: 28/10/2018 | 22:30

@michelle_murombo wrote:

Hi can anyone help I need a sim asap in Northampton NN2


You have 30 mins to pop into your local store.

Usually located by the checkout.

Northampton Link Rd Express

Enlarge Map
Get store directions


16-18 Link Rd, Northampton, NN2 8EQ
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Message 1601 of 1,609
by: meggee
on: 10/12/2018 | 22:06

hi I have been with you for two years. My sim is not working properly i need a replacement with the same number.

Message 1602 of 1,609
by: meggee
on: 10/12/2018 | 22:08

hi i need a nano sim urgently as my sim is not working i want to keep the same number please, margaret Dennis 

Message 1603 of 1,609
by: tuneintestaccount
on: 10/12/2018 | 22:46
Hi @meggee,

Getting a replacement SIM card is relatively easy nowadays - the best and quickest method would be to pop to a local supermarket, newsagents, convenience store, mobile phone repair shop or similar, which stock SIMs for about £1 or so.

Alternatively you can order one from your order page: - though this will take a couple of days for delivery.

When you get your new SIM, you will need to perform a "SIM Swap". To do this, go to your dashboard at, then scroll down to "replace my SIM". From there, it should give you all of the instructions/information you need, to complete the process.

1) The SIM swap procedure cannot be done between the hours of 9.30pm and 4.30am
2) Any contacts that are stored on the SIM will not be transferred, and will be lost - please make sure that all of your contacts are stored on your phone, or via an alternative method.

Regards tuneintestaccount
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Message 1604 of 1,609
by: jaymailsays
on: 10/12/2018 | 23:04

@meggee wrote:

hi I have been with you for two years. My sim is not working properly i need a replacement with the same number.

Hi Margaret,  pop down to your local Sainsbury, Tesco, Asda, Poundland checkouts and buy a giffgaff sim.


Then login*

Click on replace my sim and enter the sim activation code to transfer your number, account and balances to your new sim.


*Between 4.30am and 9.30pm only.

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Message 1605 of 1,609
by: kowalski181
on: 04/01/2019 | 09:49

my sim doesnt work with new phone it needs a nano, do you sell in spar shops? excuse my ignorance but im presuming it must be a giff gaff sim? is it around £1 to buy, urgently need so have ordered from you last night but dont think will come quick enough


Message 1606 of 1,609
by: jonkent
on: 04/01/2019 | 10:34

Assuming that your current SIM isn't one of these:

Then your quickest option would be to buy one from say your local supermarket, convenience store, branch of Poundland/Wilkos/B&M, basically anywhere which carries SIMs should now stock giffgaff ones for around one pound.

Other options include letting us know the first part of your postcode (as there may be a member close by you that can fix you up for free), or get your current one cut to nano size (be it by your own hand, or at a mobile phone repair outlet).
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Message 1607 of 1,609
by: susannamelis
on: 08/02/2019 | 08:31
Good morning rossides
I need a nano sim card with the same number. I changed telephone and the micro is too big.
Kind regards
Message 1608 of 1,609
by: tuneintestaccount
on: 08/02/2019 | 08:36
Good morning,

Is your SIM the 3 in 1 style trio-sim? If so then you can pop the smallest center portion out, without needing to get a replacement or do anything else.

If you have a mobile phone shop near you, they could also cut down the sim to nano size.

Other options you could take:

1. Head down to any local supermarket, newsagents, convenience stores, mobile repair outlets or similar, they should sell Giffgaff SIMs for about £1 or so and will be the new Trio SIM format.
2. Order a sim from your orders page at
The SIM will be delivered in a couple of working days.

If you have the new SIM then remember to do a SIM Swap to transfer everything across.

Regards TI
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Message 1609 of 1,609