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Need a sim posting urgently - First class or hand delivered ? :
on: 27/01/2019 | 10:07
@jazmin123456 wrote:
Yes I do need my sim replacement plz ASAP
Hi @jazmin123456 Quickest way to get you back and running is popping into your Tesco’s, Sainsbury’s, Poundland and most supermarkets who now stock giffgaff sims for a pound
Or simply order a new 3-in-1 'trio' sim (Mini/Micro/Nano all in one) which are 4g/3G/2G compatible.
Order a sim here
and when it arrives,
Use sim swap to swap your current account and credits/balance in it to new sim.
NB: Please make sure you are logged into account you want to do the sim swap on. Very important.
But if you’ve lost the sim and can’t get out to get one now to do the sim swap, for security reasons report your SIM and or phone lost or stolen at http://giffgaff.com/support/lost and GiffGaff will bar phone and or sim and send a replacement SIM. This will prevent your sim being used if it landed in the wrong hands. Sim swap process above also achieve similar results if you can get out to get a sim but that won’t block your phone, just the sim.
on: 27/01/2019 | 10:21
@jazmin123456
In addition to the above; if the replacement you seek is for a SIM which you've reported as being lost or stolen, then you will need to wait on the replacement which giffgaff send out to you, no other SIM will suffice on your current account.
If this isn't the case, then another additional option would be to let us know where you are (first part of your postcode will be enough) as there may be a member close by you who can sort you out with a SIM.
In addition to the above; if the replacement you seek is for a SIM which you've reported as being lost or stolen, then you will need to wait on the replacement which giffgaff send out to you, no other SIM will suffice on your current account.
If this isn't the case, then another additional option would be to let us know where you are (first part of your postcode will be enough) as there may be a member close by you who can sort you out with a SIM.
