A very warm welcome @sarlove to Giffgaff and our community!
Here are a few handy guides to get you started.
We are all here in the community to help and you can ask your questions here
Sometimes there will be things we can't help with such as;
- Account details
- Payment queries
- Payment details.
You will need to contact an agent for these.
Get started with payback.
Good luck and ask away if unsure!
@kirst72043 Thank you for all the information