Knowledge Base

New member

Started by: simonapitt
On: 19/10/2018 | 20:51
Replies: 53

by: taylorkid
on: 20/10/2018 | 14:05
Welcome to Giffgaff community
Message 21 of 54
by: various_mm
on: 20/10/2018 | 14:41
hi there!!!

welcome to GG

if you need any help and support with using GG then please post on the 'heal and support' page of the forum

If my answer resolved your query then please mark it as a ' solution '. Thank you!
Message 22 of 54
by: kirst72043
on: 20/10/2018 | 15:16

A very warm welcome @simonapitt to Giffgaff and our community!


Here are a few handy guides to get you started.


Ordering your first sim


Are you bringing your number to giffgaff?


Take a look at the goodybags available, to ensure you are getting the best value for your money 


What is included in the goodybags allowances?


We are all here in the community to help and you can ask your questions here  

Sometimes there will be things we can't help with such as;


  • Account details
  • Payment queries
  • Payment details.


You will need to contact an agent for these.


Get started with payback.


Don't forget to say thank you to your fellow members for their reply - Give them Kudos and highlight what you felt was the best answer. 
Good luck and ask away if unsure! 
Get a free giffgaff Sim
Message 23 of 54
by: morboot
on: 20/10/2018 | 16:43

I am also new here and it was really surprising to find out that community is huge)

Message 24 of 54
by: mcilwraith
on: 20/10/2018 | 17:34

Welcome to the community @simonapitt

Message 25 of 54
by: isabel1066
on: 20/10/2018 | 18:16
@simonapitt welcome to giffgaff.
Get a free giffgaff Sim
Message 26 of 54
by: shabbas
on: 21/10/2018 | 00:11






Hope you Have a great time here on giffgaff. Do browse around our community forum and join in where your happy to do so👍

Message 27 of 54
by: aaronjlaw
on: 21/10/2018 | 01:19
Welcome aboard!
Click here to join giffgaff! - Free £5 to sign up!

Message 28 of 54
by: john3831
on: 21/10/2018 | 07:01

Welcome to the giffgaff community @simonapitt

Get a free giffgaff Sim
Message 29 of 54
by: bill720
on: 21/10/2018 | 11:57



Hello Simon

Welcome to the Giffgaff forum's 👍👍

Message 30 of 54