Knowledge Base


Started by: bunnyx82x
On: 29/08/2018 | 10:07
Replies: 32

by: bunnyx82x
on: 29/08/2018 | 10:07

Morning all I'm new, just a quick question is the unlimited calls only free to Giff Gaff users or any network? Hope every1 has a good day xx

Message 1 of 33
by: 4128334
on: 29/08/2018 | 10:21
Good Morning,
Welcome to giffgaff and the Community.
All UK landlines and mobiles are free to call from your goodybag call minutes.
Have a Great Day.
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Message 2 of 33
by: harrrrrry
on: 29/08/2018 | 10:23



Unlimited calls -- in goodybags which support them -- applies to calls to all UK landlines and mobiles on all networks.


Note that landlines means very specifically "numbers beginning 01, 02 or 03" and UK mobiles means numbers beginning 07 but not 070 or 076 and not numbers beginning 07 which are on non-UK networks such as Isle of Man.


Free calls are different -- they apply only when calling other giffgaff members (and only when dialled from the UK) though they are only really of relevance to members who don't have a goodybag, or have a goodybag without unlimited calls.


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Message 3 of 33
by: natty88
on: 29/08/2018 | 10:30

@bunnyx82x a very warm ezgif-3-539fc7ff90.gif

 Goody bag minutes are for any uk network 

We hope you enjoy your stay with us please have a nose around the many fun filled forums like general or games here's a handy guide to the forum index 


And a few that may be of interest 

how to earn payback


And New goody bags that started on the 11th July

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Message 4 of 33
by: endorphin
on: 29/08/2018 | 10:36

Hi @bunnyx82x the unlimited numbers are to any UK network. However some numbers are chargeable to your airtime credit balance as they are not included in your goodybag's minutes/texts allowances (eg premium numbers such as 0845, 0871, international numbers, short 5/6 digit numbers, MMS).

Please look here for more details on which numbers are free, included in goodybags, and not included in goodybags:

Get a free giffgaff SIM/microSIM/nanoSIM with free £5 credit
Message 5 of 33
by: themzbiker
on: 29/08/2018 | 10:50

A very warm welcome @bunnyx82x 


giffgaff is a awesome network check out 

our fabulous community as we're all 

very friendly & we're waiting to say Hello 


The answer to your question 

Yes free calls to any network or landline

not just giffgaff amazing that's giffgaff 

Message 6 of 33
by: yvonnearmstrong
on: 29/08/2018 | 10:54



Welcome @bunnyx82x


And great replies from the community👍

And it's good to talk😁

Hope you have a great day 



Message 7 of 33
by: mcilwraith
on: 29/08/2018 | 11:20








any UK network or landline for unlimited


Message 8 of 33
by: bobrobinson
on: 29/08/2018 | 12:02

Hiya @bunnyx82x

And a big warm 


To our fantastic network

Im sure you will love it here at giffgaff.

As other members have stated your unlimited minuits and texts in the bags are on all mobiles and landlines.

Also the limited bags you get free giffgaff to giffgaff texts and calls for three months then topup again and it carrys on again.

As you can see we have a fantastic friendly and helpfull community here and we bend over backwards to help anyone that needs help.

We also have some great forums you can visit which im sure will be of interest to you so please click on the link below and take a look.

Also please check the other links that our other gaffers have kindly left for you.

All the forums are oprn 24/7 so if you do need any help or you just fancy a chat there will always be a friendly gaffer on the other end to answer you.

Please be sure to use the correct forum for your topic as you will get a reply much quicker.

So enjoy the giffgaff experiance. ( Im sure you will )

All the best BobSmiley Happy

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Message 9 of 33
by: kirst72043
on: 29/08/2018 | 13:44

A very warm welcome @bunnyx82x to Giffgaff and our community!


Here are a few handy guides to get you started.


Take a look at the goodybags available, to ensure you are getting the best value for your money 


What is included in the goodybags allowances? - this one will give you plenty of information on the inclusive calls and texts and other prices.


We are all here in the community to help and you can ask your questions here  

Sometimes there will be things we can't help with such as;


  • Account details
  • Payment queries
  • Payment details.


You will need to contact an agent for these.


Get started with payback.


Don't forget to say thank you to your fellow members for their reply - Give them Kudos and highlight what you felt was the best answer. 
Good luck and ask away if unsure! 
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Message 10 of 33