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Previous slight issue regarding refund.

Started by: ajane54
On: 09/01/2019 | 14:50
Replies: 10
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by: ajane54
on: 09/01/2019 | 14:50

Just like to say thank you for speedy response regarding a refund issue do to a problem with a phone purchase (Dora) from Argos. Was dealt with quick so appreciated.

Message 1 of 11
by: isabel1066
on: 09/01/2019 | 15:12
@ajane54 Dora from Argos won't see this reply.
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Message 2 of 11
by: tazzy19
on: 09/01/2019 | 18:07

@isabel1066

I may be wrong but I think the OP was sold a locked Doro phone by Argos, unfortunately they couldn't then use a giffgaff sim with it, asked if they could cancel the sim and have a refund,  simples

Message 3 of 11
by: gb2774
on: 09/01/2019 | 19:44
Hi, I'm glad to hear that your problem has been resolved.
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Message 4 of 11
by: isabel1066
on: 09/01/2019 | 19:45

@tazzy19 wrote:

@isabel1066

I may be wrong but I think the OP was sold a locked Doro phone by Argos, unfortunately they couldn't then use a giffgaff sim with it, asked if they could cancel the sim and have a refund,  simples

@tazzy19 my bad i didn't look at the op's username she had mentioned Argos and Doris so I responded simples.

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Message 5 of 11
by: clikasarus
on: 10/01/2019 | 09:20
@ajane54 Great to hear that your problem was sorted so speedy 👍🏻
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Message 6 of 11
by: 4128334
on: 10/01/2019 | 09:43
@ajane54
Good Morning,
Glad to see you got good customer service from Argos.
Have a Great Day.
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Message 7 of 11
by: bigjohnhall
on: 10/01/2019 | 15:23
Hi @ajane54 sorry you had issues but great that it was resolved quickly for you. Thanks for your feedback
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Message 8 of 11
by: hdavey17
on: 10/01/2019 | 16:23

Glad to see some positive feedback from a new member. 

 

I hope you are enjoying being part of the Giff Gaff network. 

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Message 9 of 11
by: yvonnearmstrong
on: 11/01/2019 | 14:03

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@ajane54

 

And glad everything was sorted out🙂

Cheers

Yvonne

Message 10 of 11