Knowledge Base

Transferring your number? What about that credit?

Started by: rhort
On: 22/06/2014 | 19:21
Replies: 330

by: rhort
on: 22/06/2014 | 19:21 edited: 20/10/2017 | 10:38

As many of us know, there is a quite frustrating aspect of closing an account with another airtime provider, which is often forgotten among the excitement of moving to GiffGaff, and taking advantage of the deals they offer; the issue of the remaining credit on your old account. All airtime providers have rules in place that don't allow PAYG customers to get that cash back easily, and most of us will handle this in one of two ways:


1. Write off the credit

2. Use the credit up quickly (and often frivolously) before the account is closed


There are, however, a number of other options which most people never even consider, including donating the credit to charity, or using it up in a more practical way than just quickly spending it. Below is a list of some of these options:





British Heart Foundation

(Text NOSMS BHF to 70060 to avoid textbacks)

  • Text FIGHT to 70123 to give £3 (Permanently Valid)

British Red Cross

General Fund

  • Text HERO to 70600 to give £3 (Permanently Valid)
  • Text SAFE to 70600 to give £5 (Permanently Valid)
  • Text CARE to 70600 to give £10 (Permanently Valid)

Cancer Research

  • Text BEAT to 70200 to give £3 (Permanently Valid) (Added by ma2012)

Diabetes UK

  • Text DUK to 70500 to give £5 (Permanently Valid)

Disasters Emergency Committee

  • Text NEPAL to 70000 to give £5 (Permanently Valid) (They may text you back about Gift Aid)

Edale Mountain Rescue Team

  • Text EMRT01 plus the amount you'd like to donate (£1, £2, £3, £4, £5 or £10), to 70070 (Permanently Valid) (Added by gmb45)

GiffGaff's JustGiving Page

  • Text GGRS99 £x to 70070, where x is the amount you want to give (Permanently Valid however the charity we're donating to varies - please see above link for more details) (Added by timo_t)

Great Ormond Street Hospital

  • Text NOCALL GOSH to 78866 to give £3 to their Summer play appeal (Valid throughout summer 2017) (The 'NOCALL' part requests that they don't call you to discuss their fundraising) (Added by erin_a)

Maggie's Centres

  • Text MAGG13 £x to 70070, where x is the amount you want to give (can be £1, £2, £3, £4, £5 or £10) (Permanently Valid) (Added by twitchyb1t)


  • Text REACH to 70099 to give £3 (Permanently Valid)


  • Text GIVE04 £x to 70070, where x is the amount you want to give (can be £1, £2, £3, £4, £5 or £10) (Permanently Valid)


  • Text OXFM89 £x to 70070, where x is the amount you want to give (can be £1, £2, £3, £4, £5 or £10) (Permanently Valid) (Added by hcpt)

Racehorse Rescue Centre

  • Text RACE08 £x to 70070, where x is the amount you want to give (can be £5 or £10) (Permanently Valid) (Added by theglenuk)

RNLI (Royal National Lifeboat Institution)

  • Text RNLI to 70300, to donate £5 (Permanently Valid) (Added by deadduck)


(text OPTOUT to 70030 to avoid textbacks)

  • Text HELP to 82727 to give £3 (Permanently Valid)


  • Text SUPPORT to 70123 to give £3 (Permanently Valid)


  • Text TOY to 70007 to give £3 (Permanently Valid) (Added by jaymailsays)


Using Credit for other things



  • If you're porting in from EE, o2, T-mobile or Vodafone, you can use your credit to pay for Spotify through Boku

The Boku service is available across a number of different sites to allow people to pay for a variety of things directly from their airtime credit (or added to their bill if they’re on a contract).




I was hoping we might be able to create a database here with lots of ideas to help new members use their credit up before they transfer their numbers to GiffGaff (and then point them here as part of responses to 'Number Transfer' questions on the Help forum), so can anyone suggest any more services or charities that could be added to this list?



Message 1 of 331
by: richybhoy36
on: 22/06/2014 | 19:54
Hi there , great idea 😊
Message 2 of 331
by: yaseen_n
on: 22/06/2014 | 22:39
thanks for that rhortSmiley Happy

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Message 3 of 331
by: bee4
on: 22/06/2014 | 23:19

Good post!


Nice to see someone helping others, rather than moaning about something! Smiley Wink



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Message 4 of 331
by: jcalvy
on: 23/06/2014 | 22:57
Great idea.
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Message 5 of 331
by: formulaone
on: 27/06/2014 | 07:39
... Nice post buddy Smiley Happy
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Message 6 of 331
by: mappjh
on: 27/06/2014 | 08:21
What a great idea! I'll post back here if I come across anything else of use.
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Message 7 of 331
by: aaronjlaw
on: 28/06/2014 | 01:29
A nice idea indeed!
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Message 8 of 331
by: kathleen414
on: 28/06/2014 | 02:01
Fabulous idea

And bookmarked ♡♡♡
Message 9 of 331
by: ma2013
on: 28/06/2014 | 18:52
Great post, nice one! :-)
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Message 10 of 331