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Your friend must have broken some sort of rules otherwise why would they. There is quiet a few people complaining about service but I don't see them getting banned.
I find your user name offensive and I think gg is in the position to ban you
That is disgraceful news. Thanks for taking the time to write that long post.
GiffGaff: If that is true that you are deleting posts that highlight your services many flaws then you should be penalized by OfCom.