can i uae giffgaff as europe traveller?
on: 08/10/2018 | 16:32 - edited: 08/10/2018 | 16:33
Hi @kokkin and welcome to giffgaff and the community
•You can now use you goodybag in the EU just as you can in the UK 🇬🇧 as long as your sim has been active and used in the UK 🇬🇧 prior to being used in EU countries
•You can check to see if it switched on here
https://giffgaff.com/profile/details
• Please note a member can only view their roaming status but can't actually enable / disable their roaming whilst in the EU. In order to enable roaming this must be done via our agents ,here
https://support2.giffgaff.com/app/ask/International-and-Roaming/Using-a-goodybag-while-in-the-EU-%28...
• The process will include a few checks to see if they are a giffgaff member who resides in the UK 🇬🇧 otherwise airtime credit will be needed
•Also you will need to check your APN settings are correct here is a guide
https://community.giffgaff.com/t5/Settings-for-your-device/Internet-and-MMS-settings-APN-guide/ta-p/...
• More information on our RLAH can be found here:
https://community.giffgaff.com/t5/Using-giffgaff/Key-info-for-roaming-in-the-EU-and-selected-destina...
Also If you use our services outside the UK in the EU and selected destinations for 60 or more days in any four month period this is likely to be deemed to be an unfair use of our service.)
•Here is a guide to using your phone abroad
https://community.giffgaff.com/t5/Using-giffgaff/Using-your-mobile-abroad/ta-p/3522931
I hope you enjoy your time abroad and this is helpful for you👍🏻
on: 08/10/2018 | 16:46
@kokkin giffgaff can be used in the eu for 14days before having to submit UK residence documents to continue using roaming on goody bags allowances here's a full guide to using giffgaff overseas https://community.giffgaff.com/t5/Announcements/Take-your-goodybag-on-holiday-with-inclusive-EU-roam...
