i not to sure hun no-ones got back to me at all and im thinking im not being helped i even put in a complaint also not happy at the moment :-(
Aw once again I am so sorry to
Can you contact an educator and
explain to them my friend .
Having two accounts isn't in itself a problem. A person that has two sims must have two accounts because it's not possible to have two sims on the same account.
Even if you don't have another sim, there is no need to actually close the extra account -- in fact, it's not even possible to close account once it is open.
But you are only allowed to use one account in the forums or to earn payback. So the simple answer is to decide on one of the accounts and stick to it in future.
Hi @kate42 i was so sad when I read your post this morning has if you do not have enough problems with your health you do not need to be having problems with your giffgaff account
i am sure our educators or agents will be able to get your account sorted for you best wishers and love Kevin