It has been 9 months since i joined giffgaff and iam very happy with it, i was with O2 was paying too much a month with gg i get even better service for less using £10 goodybag which is more than enough for me
So if you are thinking of joining giffgaff just go for it you wont regret
I think your experience closley reflects most people's who come to GiffGaff. Unfortunately some people suffer a few problems, it's a pity they don't overlook the minor disappointments and give GG a chance once everything is set up.
If you're considering Giff Gaff, take my advice..go for it..you'll be very glad you did!