Knowledge Base

help needed

Started by: marinekeeper
On: 30/10/2012 | 16:38
Replies: 7

by: marinekeeper
on: 30/10/2012 | 16:38

Hi I just got a giffgaff sim I have a orange miami phone I used the IMEI to get a unlock code I used it and it said code accepted but when I put the sim in it just says insert sim do you think the sim is broken cheers.dave

Message 1 of 8
by: signal_is_matter
on: 30/10/2012 | 16:40
yes u cud try another one
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Message 2 of 8
by: mfish
on: 30/10/2012 | 16:43
you can get a replacement sim on your giffgaff dashboard through the lost sim link
Get a free giffgaff Sim
Message 3 of 8
by: retrokid
on: 30/10/2012 | 17:00 edited: 31/10/2012 | 10:47

Try cleaning the simm on a  cotton cloth avoiding any static

Thanks John


[Edited for Kudos touting - S]

Message 4 of 8
by: mary222
on: 30/10/2012 | 17:16
i would try try the sim in another phone if still no luck i would order a new one.
if the sim is activated then order your replacement sim from here

free sim with £5 credit from image belowSmiley Happy

Get a free giffgaff Sim
Message 5 of 8
by: nerakb
on: 30/10/2012 | 17:19

Have you activated your giffgaff sim including topping up by at least £10?You'll have to do this before you can use the sim.

Please remember to mark a post "Best Answer" which appropriately answers your question/query.Please remember to also award kudos to posts you've found helpful/useful.

Get a free giffgaff Sim

Message 6 of 8
by: kevgaxx
on: 30/10/2012 | 17:19
Have you actually "activated" the SIM? ie are you a brand new user?
Message 7 of 8
by: jw1994
on: 30/10/2012 | 18:53
it might not be properly unlocked and still want an orange sim.
Message 8 of 8