i have account for a blackberry with giffgaff and lost phone,i got new sim to go with new sony xperia phone, and sim doesn't work. giffgaff sent new sim for a friend and i have placed it in the phone and it is working, now i would like to remove blackberry account , and activate new giffgaff sim.new card wont activate because i already have an existing account, i also want to port my old o2 number( that i've been using) over to giffgaff.
can u help please. paul
as said above, each sim needs it own account
if you wanted to, log into the blackberry account, and then use this link to report the sim as lost
giffgaff will then send you a replacement sim (1st class I think), for your blackberry account (so you will keep the same number, credit, payback, etc on that account)
otherwise, just create a completely new account, active your new sim on that new account, and away you go
for porting your old number, you'll need to get a PAC off o2. sort out your account first (either the replacement sim or activating the new one) and then follow this guide