Knowledge Base

what happens if I don't top up for a while?

Started by: bombadil
On: 10/11/2012 | 11:24
Replies: 8

by: bombadil
on: 10/11/2012 | 11:24

I live outside the UK these days, and I'm about to run out of my Vodafone contract, but I'd like to keep my phone number for when I visit the UK.


My question is, what happens if I don't top up my GG for several months? Does the account expire? Do I lose the number? If so, what is the time limit?

Message 1 of 9
by: madcatlady
on: 10/11/2012 | 11:26
No it won't expire as long as you call or send a text to your Giffgaff phone once every 6 months
Message 2 of 9
by: locksmith
on: 10/11/2012 | 11:26



As long as it is used once inside 6 months it will kep the number alive.




Message 3 of 9
by: sam1128
on: 10/11/2012 | 11:26 edited: 10/11/2012 | 11:30

SIM card only get disconnected if you don't use it for continuous period of 6 months mate ..



you'll not loose any credit and your your online account will be active as well make sure it ha to be used once in 6 months...


there has to be some activity on sim ... Calling texting ( either way outgoing in cocoming )

Get a free giffgaff Sim

Message 4 of 9
by: fruitcake1
on: 10/11/2012 | 11:28

Giffgaff sims in common with most networks expire after six months if they haven't been used, if you intend to be away long leave with family or friends who can do it for you.

Message 5 of 9
by: goonerrick
on: 10/11/2012 | 11:29
Not topping up isn't problem.

Your SIM has to have a chargeable call or text on it at least every 6 months. That is sent, or received. The calls have to he answered and texts received on the handset.

Get a free Giffgaff Sim
Message 6 of 9
by: dugblare
on: 10/11/2012 | 11:30

You have a 6 month window in which to use your sim or it dies

Message 7 of 9
by: alecalexandrou
on: 10/11/2012 | 11:47
You need to keep your sim active by making or receiving at least 1 call or text every 6 months.
That is it.
Get a free giffgaff Sim
Message 8 of 9
by: mrcheerful
on: 10/11/2012 | 11:49 edited: 10/11/2012 | 11:50

Your sim will be fine aslong it has some form of use every 6 months. Your sim will only be cancelled if it has no action in a 6 month period.

Was your query resolved? please click ''solutions & kudos'' Smiley Happy .Get a free giffgaff Sim
Message 9 of 9