I got a message today from a Giffgaff agent saying the following: Good Morning Rube, Thanks for getting in touch with us here at the giffgaff team with your text message query. I have checked your account and can't see any restrictions in place that would prevent you from using your SIM card successfully. Firstly, please ensure that your handset is unlocked to accept a giffgaff SIM card and not locked to your original network. It might be helpful if you try your SIM in another unlocked handset and see if the same thing occurs within it, if it doesn't occur any longer then you know your original handset is the problem. However, if its still occurring when being used within a different handset then you know that your SIM is faulty and needs replacing. To replace this particular giffgaff SIM card simply log into your giffgaff account and click on the link I've provided below: http://giffgaff.com/support/lost Please allow up to five working days for this to be delivered, once you receive and activate your replacement SIM please get back to me here at the giffgaff team with any further queries. For any non-account related information you can ask your fellow giffgaffers on our community forum, via the following link: http://giffgaff.com/support Kind Regards, Karen @ The giffgaff team www.giffgaff.com I've got another sim card which I ordered before, so therefore, I was wondering whether there is a way I can just use that sim card and transfer the credit to this sim somehow as well as keeping my number?
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