@annieworth >>> [ giffgaff™ roaming information/packages ] ⚬ Auto Roaming is set as default so its set to work automatically otherwise you can make sure its enabled here: https://giffgaff.com/profile/details ⚬ Full listings and all information is found here ➜ www.giffgaff.com/index/international Also make sure you topped up, PAYG (pay as you go) ⚬ Goodybags / Gigabags won't work at that / those locations / location that you are going too. It might be better / cheaper to use a local sim in places like that. Also stick to WiFi if there's any hotspots free etc. Just Incase you have problems out the UK • ● You might have to take your sim out for a minute or 2 and then put the sim back in and let it search for a network if you have any problems via connecting to a network, or you carnt call out etc you can also try the below ● Try A Network / Signal Reset ➜ https://community.giffgaff.com/t5/Using-giffgaff/Force-the-change-of-SMS-settings/ta-p/4871794 ... View more

@notad95 >>> ( Low On Data / Internet ) There's two options - ------- (1st Option) ------- • If you exceed your data allowance, you need / can use Normal Pay As You Go credit and will be charged at 2p/MB until the expiry date of the goodybag. If you want to run the option above @ 2p Per Megabyte / MB , you might have to turn your phone Off and On for it to kicking. ------- (2nd Option) ------- Otherwise, to avoid using your credit when you run out of goodybag minutes/texts/MB, you can now buy a goodybag with early repurchase >>> >>> Starting/Purchasing a new goodybag / gigabag early is only available when you have less than, • 100 minutes • 100 MB - Data • 100 text/sms remaining (PLEASE READ) When you purchase a goodybag/gigabag early, it erases your current goodybag/gigabag and you will lose any remaining allowance, so we ask you to confirm you are really sure you want to start a new goodybag right now. (To purchase/start a goodybag early) ● Log in and go to My giffgaff >> ● If you have less than 100 minutes or 100MB, 100 Text left in your goodybag, a message will appear under "My goodybags" ● If you are recurring your goodybag, you can decide to recur your next goodybag right now,If you have a queued goodybag, you can decide to start your queued goodybag right now,If you have no recurring or queued goodybag, you can select a new goodybag to start right now. ● When you select a new goodybag or recur your goodybag early, the payment for the new goodybag is taken at this point, and a payment confirmation page is displayed. Your new goodybag is active and is visible in My giffgaff. https://community.giffgaff.com/t5/Announcements/Changing-the-limit-on-Early-Repurchase-of-goodybags/m-p/20378653#U20378653 There's also a video guide that might be easier for you: https://www.youtube.com/watch?v=aXOph2WF9Jo ... View more

@jrpay42 >>> (How To Enable & Disable Voicemail) ➜ To Enable/Turn On your voicemail Dial 1616 ➜ To Disable/Turn Off your voicemail Dial 1626 The guide to giffgaff voicemail ➜ http://community.giffgaff.com/t5/Using-giffgaff/Your-voicemail/ta-p/3521085 ... View more

@ashton73 >>> PAC - for leaving giffgaff. Step 1: Obtain your PAC Code (Take your giffgaff number to your new network) You can request a PAC code by dialling 43431 from your mobile or you can request it online via here, https://giffgaff.com/profile/details#take-my-number Step 2: Just Incase: - Optional - Turn OFF auto top ups: https://giffgaff.com/profile/payment-details#autosettings Step 3: Turn OFF recurring goodybags / gigabags: https://giffgaff.com/profile/payment-details#goodybagsettings Step 4: REMOVE your credit / debit card details: https://giffgaff.com/profile/payment-details#creditcard ... View more

@olliekuma >>> Giffgaff don’t clone numbers which allows you to use the same number on 2 separate sim cards (its also illegal in the UK) Here's a option if you wanted to go ahead with - You could / can create a second account This Is Because > ● You can only have one active SIM per account. ● All you need to do is to create a new account with a new SIM and username. ● However, any other details can remain the same - card details, email , password full guide to joining giffgaff: ➜ http://giffgaff.com/join-giffgaff And also the Complete Activation Guide - ➜ http://bit.ly/giffgaffactivate ... View more

@leabaumgartner >>> Follow the below, - Key Things - ● Do not Activate the sim card nor top up. ● You need a "Unactivated" giffgaff sim to do this. ● Before doing the "Sim Swap" , make sure you are signed in to the correct account you want the number / goodybags etc changing to. When you Order / Or get a spare SIM card or if you already have one ,You can do a Sim Swap and get everything transferred over to that SIM card you have swopped over to. Once again: (The spare giffgaff SIM card you ordered etc must be unactivated ) to do this process ● Transfer 's >>> ⚬ Same Number - Account Etc ⚬ Credit / Goodybag ⚬ Community/Spreading giffgaff Payback [ Sim Swap Info/Guide ] ⬜ - You can only do a SIM swap between 4:30am and 9:30pm (Video) ⬜ - Full On Video Guide : You can watch how to do a sim swap by clicking this link ➜ http://www.youtube.com/watch?v=Y8UzULPdAEA (Full On Written Guide) ⬜ Check this link for a full on guide ➜ http://community.giffgaff.com/t5/giffgaff-Top-Tips/How-to-use-SIM-Swap/td-p/6885194 Most Sim Swap Activation Completions Have Been Reported To Take From - ● Instantly - few minutes ● 30 minutes ● 24 hours (in rare cases) ... View more

@sandi52008 >>> Nothing should be getting taken if your Auto Top up is disabled or the Recurring facility is disabled/off. Just Incase: -Optional - • Turn OFF auto top ups: https://giffgaff.com/profile/payment-details#autosettings • Turn OFF recurring goodybags https://giffgaff.com/profile/payment-details#goodybagsettings • REMOVE your credit / debit card details: https://giffgaff.com/profile/payment-details#creditcard ... View more

@sonruhan >>> PUK - Click Here - https://giffgaff.com/support/puk Then - • Click on "Give me my PUK" • The PUK code is displayed on the confirmation page And Then > • Enter the/this PUK code in your phone. ... View more

@mevlutt >>> You might need credit/topup to receive that specific text from Turkey, Otherwise make sure they have the correct number etc. ... View more

@maria6046 >>> This will be the only way to explain and to possibly get a refund back, Refunds: (Top-up/Package Refund) If you want a refund back,contact a agent below and fully explain to them, if your purchase was done by a Credit or Debit Card make sure you have your bank details stored so that they can refund it back to your bank, ( Refund Processing Time ) • Credit/Debit Card Refunds: 3-5 days • PayPal Refunds: Normally 14 days The Agents > ⬜ Contact a agent : ➜ https://support2.giffgaff.com/app/ask/Top-up-balances-and-goodybags/Cancelling-a-goodybag-or-top-up-purchase/ just use that link and explain. ● giffgaff agents work 7 days a week from 8am to 10pm ⬜ Agent Replies : ➜ https://support2.giffgaff.com/app/ask ● Also : Please be patient, the response may take up to 24 - 48 hours for a agent to reply. ... View more

@maria6046 >>> PAC - for leaving giffgaff. Step 1: Obtain your PAC Code (Take your giffgaff number to your new network) You can request a PAC code by dialling 43431 from your mobile or you can request it online via here, https://giffgaff.com/profile/details#take-my-number Step 2: Just Incase: - Optional - Turn OFF auto top ups: https://giffgaff.com/profile/payment-details#autosettings Step 3: Turn OFF recurring goodybags / gigabags: https://giffgaff.com/profile/payment-details#goodybagsettings Step 4: REMOVE your credit / debit card details: https://giffgaff.com/profile/payment-details#creditcard Next: (Top-up/Package Refund) If you want a refund back,contact a agent below and fully explain to them, if your purchase was done by a Credit or Debit Card make sure you have your bank details stored so that they can refund it back to your bank, ( Refund Processing Time ) • Credit/Debit Card Refunds: 3-5 days • PayPal Refunds: Normally 14 days The Agents > ⬜ Contact a agent : ➜ https://support2.giffgaff.com/app/ask/Top-up-balances-and-goodybags/Cancelling-a-goodybag-or-top-up-purchase/ just use that link and explain. ● giffgaff agents work 7 days a week from 8am to 10pm ⬜ Agent Replies : ➜ https://support2.giffgaff.com/app/ask ● Also : Please be patient, the response may take up to 24 - 48 hours for a agent to reply. ... View more

@adriana9292 >>> Quick Basic Internet Setup + MMS Settings + More http://community.giffgaff.com/t5/learn-giffgaff-top-tips/newbie-quick-internet-guide/m-p/2066679 Also, ● There's also another guide for setting up your giffgaff internet if you get stuck at all from within the above info http://giff.ly/gg_settings ... View more

@touat19 >>> PUK - ● Click Here - https://giffgaff.com/support/puk Then - • Click on "Give me my PUK" • The PUK code is displayed on the confirmation page And Then > • Enter the/this PUK code in your phone. Activate Your Data - To Use Giffgaff Internet >>> ● Switch off your WiFi connection Then >>> - Select your Operating System / OS - Platform from one of the below - ● (Most Androids) Go To Settings / Wireless & Networks /Mobile Networks, Switch on / Enable - >>> Type/Edit If Needed: ⚬ APN : giffgaff.com ⚬ Username: giffgaff ⚬ Password: Leave Blank ⚬ Use Packet Data (make sure it's ticked) Select > Network Mode: and select the speed you want to use >> ⚬ WCDMA only (4G) / (LTE) Or - Select - ⚬ Data Connection ⚬ 2G-3G Make sure they are turned On (you might also need to set if Off "Auto") ● Turn Off your Handset/Device for 30 seconds and then power back On or it might be a best option to Take the battery out for a minute and then place it back in your Handset/Device and power On. ● (Most iPhones/iPads) IOS Go To Settings: Then - Go To Mobile Data, >>> ⚬ APN : giffgaff.com ⚬ Username: giffgaff ⚬ Password: Leave Blank ⚬ Make Sure 3G Is Switched On Or Highlighted Green ⚬ If you have this option: Click Mobile Data Options - Then Enable 2G / 3G / 4G ● Turn Off your Handset/Device for 30 seconds and then power back On or it might be a best option to Take the battery out for a minute and then place it back in your Handset/Device and power On. ● (Other Handsets) From your handset: Tap Settings, Look For the below: >>> Mobile Data Settings /Internet Settings Then Input/Add/Edit > ⚬ APN : giffgaff.com ⚬ Username: giffgaff ⚬ Password: Leave Blank ⚬ Enable Data/Internet Data/3G/Data Connection ● Turn Off your Handset/Device for 30 seconds and then power back On or it might be a best option to Take the battery out for a minute and then place it back in your Handset/Device and power On. ● Quick Basic Internet Setup + MMS Settings + More http://community.giffgaff.com/t5/learn-giffgaff-top-tips/newbie-quick-internet-guide/m-p/2066679 ● There's also another guide for setting up your giffgaff internet if you get stuck at all from within the above info http://giff.ly/gg_settings ... View more

@rgilh30 >>> If the current sim card fits the android, there is no need for a Sim Swap, its only when you need the correct size card or a Replacement Sim, If you do need a different size Sim Card, see below, You will need to perform a "Sim Swap" Before Doing A Sim Swap >> (Optional) Backup / Copy your contacts/phone numbers from the old sim to your phone or write them down, otherwise you will lose any contacts from the old sim as soon as you do the "Sim Swap". The data cannot be transferred through SIM Swap. If you don't have a spare SIM card , Order Here > https://giffgaff.com/orders/mgm (you might have to log back in again) - When the sim arrives or you have a spare, >> - Key Things - ● Do not Activate the sim card nor top up. ● You need a "Unactivated" giffgaff sim to do this. ● Before doing the "Sim Swap" , make sure you are signed in to the correct account you want the number / goodybags etc changing to. ( Just To Add ) >> Some shops / supermarkets will sell giffgaff sim cards, Such As: ⚬ Co-op ⚬ Tesco: ⚬ Poundland: ⚬ Mc'colls: ⚬ Sainsbury's: and probably a few more places but those named above are known to sell them and I've also seen them myself, for around 99p each. ⚬ Some Post Office’s Next. >> ● One SIM fits all - The awesomely-designed giffgaff triple SIM fits all phones with its all-in-one standard, micro and nano SIM design. - Sim Size - As Follows: ⚬ Standard Sim ⚬ Micro Sim ⚬ Nano Sim ● Before doing the "Sim Swap" , make sure you are signed in to the correct account you want the number / goodybags etc changing to. Next: When you Order / Or get a spare SIM card or if you already have one ,You can do a Sim Swap and get everything transferred over to that SIM card you have swopped over to. Once again: (The spare giffgaff SIM card you ordered etc must be unactivated ) to do this process ● Transfer 's >>> ⚬ Same Number - Account Etc ⚬ Credit / Goodybag ⚬ Community/Spreading giffgaff Payback [ Sim Swap Info/Guide ] ⬜ - You can only do a SIM swap between 4:30am and 9:30pm (Video) ⬜ - Full On Video Guide : You can watch how to do a sim swap by clicking this link ➜ http://www.youtube.com/watch?v=Y8UzULPdAEA (Full On Written Guide) ⬜ Check this link for a full on guide ➜ http://community.giffgaff.com/t5/giffgaff-Top-Tips/How-to-use-SIM-Swap/td-p/6885194 ... View more

@alidi49 >>> (Top-up/Package Refund) If you want a refund back,contact a agent below and fully explain to them, if your purchase was done by a Credit or Debit Card make sure you have your bank details stored so that they can refund it back to your bank, ( Refund Processing Time ) • Credit/Debit Card Refunds: 3-5 days • PayPal Refunds: Normally 14 days The Agents > ⬜ Contact a agent : ➜ https://support2.giffgaff.com/app/ask/Top-up-balances-and-goodybags/Cancelling-a-goodybag-or-top-up-purchase/ just use that link and explain. ● giffgaff agents work 7 days a week from 8am to 10pm ⬜ Agent Replies : ➜ https://support2.giffgaff.com/app/ask ● Also : Please be patient, the response may take up to 24 - 48 hours for a agent to reply. Or you could keep it on your account for ongoing or for next month etc. ... View more

@maryd94 >>> Make sure your Mobile/Device is locked on the o2 network or unlocked to any network otherwise it will not work with a giffgaff sim. (More Info) giffgaff runs on the o2 network and operates as a "Mobile Virtual Network Operator" using the o2 / Telefonica Network Your Network Carrier Should/Will Display As > ● giffgaff ● O2 ● 02-UK Next: Already Ported In - Check through the below. 1, It could take a day or 2 to fully complete its transfer. 2, Try A Network / Signal Reset ➜ https://community.giffgaff.com/t5/Using-giffgaff/Force-the-change-of-SMS-settings/ta-p/4871794 3, if you are using a iPhone, just make sure your iMessage and FaceTime is setted with the correct number you want to use. - Just To Add: If your number still hasn't transferred by 9pm on the following day, you can raise a query to a Member Service Agent https://giffgaff.com/support/ask/transfer Make sure to accurately complete the following information: • Existing giffgaff mobile number; • New mobile number (the one to transfer); • Alternative contact number; • PAC Please do not contact the agents before 9pm on the day following the transfer date as the process may be still ongoing and they could not act on it. https://community.giffgaff.com/t5/Getting-started/How-do-I-keep-my-current-mobile-number/ta-p/3521127 ... View more

@leahs29026 >>> You need a fully activated giffgaff sim in order to transfer your old number from another network to giffgaff. ... View more