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Useful Network Shortcodes

Started ‎19-07-2012 by
Modified ‎11-12-2017 by

We thought you may want to know some network shortcodes used by giffgaff. Before using them, make sure you really want those changes.

Besides the shortcodes below, you can text to 43430 for specific queries. Here is a guide on how to do it.

More Information

Function Shortcode Further Information
Check remaining airtime credit *100#  
Check giffgaff to giffgaff
calls/texts expiry date
*100*1#  
Check remaining text balance *100*5# Only useful for members using the £5 goodybag.
All others will show '0' as all other goodybags are unlimited text allowances.
Check remaining minutes
in goodybag
*100*7#  
Function Shortcode Further Information
Shows your member name and affiliate link Text "name" or "membername" to 43430  You should wait for a few minutes until you receive the SMS.
Sends you a link to reset the password + your member name Text "pass" or "forgotten" to 43430   You should wait for a few minutes until you receive the SMS.
  • Divert all calls when no answer/reply
Function Shortcode Further Information
Activate **61*{NUMBER}# {NUMBER} = phone number where calls are to be forwarded
Cancel #61#  
Status *#61#  
  • Divert all calls if unreachable
Function Shortcode Further Information
Activate **62*{NUMBER}# {NUMBER} = phone number where calls are to be forwarded
Cancel #62#  
Status *#62#  
  • Divert calls if busy
Function Shortcode Further Information
Activate **67*{NUMBER}# {NUMBER} = phone number where calls are to be forwarded
Cancel #67#  
Status *#67#  
  • Divert all calls all time
Function Shortcode Further Information
Activate **21*{NUMBER}# {NUMBER} = phone number where calls are to be forwarded
Cancel #21#  
Status *#21#  
  • All call diverts
Function Shortcode Further Information
Cancel ##002#  
Reactivate *002# If previous clearing/cancelling using ##
  *002*{NUMBER}#  {NUMBER} = phone number where calls are to be forwarded

Note: You can control all of the conditional diverts together using *004*number# where "number" is the one you want to divert to, e.g. *004*443# for giffgaff voicemail. The conditional diverts can then be switched off and on using #004# and *004# provided that the last number has not been cleared by using a version starting with double #, like the ##002# in the list above.

Function Shortcode Further Information
Activate *43#  
Cancel #43#  
Status *#43#  
Function Shortcode Further Information
Hide #31#{NUMBER} {NUMBER} = phone number you are calling
Show *31#{NUMBER} {NUMBER} = phone number you are calling
Status *#31#  
Incoming CLI check *#30#  
Function Shortcode Further Information
Show handset identity *#06#  
Discover own number Text "number" to 2020  
Function Shortcode Further Information
Change SIM PIN code **04*{OLD}*{NEW}*{NEW}# {OLD} = old PIN {NEW} = new PIN
Change SIM PIN2 code **042*{OLD}*{NEW}*{NEW}# {OLD} = old PIN {NEW} = new PIN
Function Shortcode Further Information
Delivery receipt prefix the text message number with *0#  
Service Centre number *#5005*7672# The giffgaff SMS Service Centre number is +447802002606
Function Shortcode Further Information
Change time before call diverts to voicemail **61*443*10*{SECONDS}# [SEND] {SECONDS} = one of 5, 10, 15, 20, 25, 30
[SEND] = press the 'CALL' button
Turn voicemail ON 1616  
Turn voicemail OFF 1626  
Retrieve voicemail messages 443  

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